Skip To Content

AWR-423-W: Mass Care - Shelter and Relocation Communication



Full program description

AWR-423-W: Mass Care - Shelter and Relocation Communication

Est. Time of Completion: 1.5 hours

Course Overview:

This web-based course will provide participants with an understanding of messaging for shelter and evacuation operations. The course will review at-risk populations and messaging for the whole community. Case studies of past disasters will also be presented. 

Learning Objectives:

This awareness level, web-based training will provide you with an overview of messaging for evacuation and shelter operations. By the end of the course, you will be able to fulfill the following learning objectives:

  1. Identify multiple effective communication strategies for individuals and households about where to find information on evacuation and shelters.
  2. Identify the ways in which age- and culturally-appropriate warning and notification systems, evacuation protocols, and coordinating services for at-risk individuals are developed and disseminated in multiple platforms and multilingual, multicultural formats.
  3. Compare messaging approaches that can differ between jurisdictions and subpopulations.


This project is supported by Cooperative Agreements EMW-2020-CA-00064, EMW-2021-CA-00092, EMW-2021-CA-00093, EMW-2022-CA-00037, and EMW-2023-GG019446 administered by the U.S. Department of Homeland Security. Points of view or opinions expressed in this document are those of the author and do not represent the official position or policies of the U.S. Department of Homeland Security.